Prescription Guide

A Correct prescription has the following information:

* Name and address of the Doctor

* Doctor’s stamp or signature

* Patient name and age

* Date of visit or date of the prescription

* Name of medicine, dosage, strength and duration for which it is required and direction to take the medicine

Drugcarts expert will verify the ordered medicines against the prescription that patient have shared with the order. Drugcarts expert will check that these medicines are prescribed by a qualified doctor.

We at Drugcarts are committed to make placing orders with us simple and quick. To place an order for medicines against your prescription simply , click on Upload Your Prescription Here. Drugcarts team of certified pharmacists would then place an order for you.

As Per Government of India, (Drugs and Cosmetics Act of India, 1940 & Rules 1945), has mandated compulsory prescription for certain categories of medicines. Thus, to process your order for such medicines we will required a valid prescription.

We at Drugcarts are committed to ensure 100% customer satisfaction by offering genuine medicines. We would like to inform you that Drugcarts helps you connect to the nearest partnered pharmacy that can fulfill your order. Our partner with verified pharmacies, which work with registered pharmacists.

Drugcarts Pharmacy partners work dedicatedly to sell only genuine products to customers on 1mg. All these partners listing their products on Drugcarts are required to enter an agreement to list and sell only genuine products.

Yes, People can place order medicines for multiple patients in a single order. Patient will be provided separate invoices under each patient for which the medicines have been supplied. In case OTC ( over the counter) medicines, only one prescription will be generated under the recipient name.

Yes, People can save multiple addresses in your account. Like Home Address , Work Address And Office Address.

Exect delivery time for an order depends on the vendor assigned to your order and the stock availability with them. Once you place the order, a vendor closest to your location with stock availability is assigned to deliver the order.

people will always get notified via SMS/email with the estimated delivery time after placement

While handling temperature sensitive medicines, special precautions are taken from packaging until delivery. Such medicines are always delivered in impregnable packaging by the vendor while maintaining the required temperature till the delivery at doorstep.

No, Patient can order medicines for personal consumption only, as per their prescription for limited duration and certain essential medicines can be purchased in limited quantities only.

For Drugcarts each and every order is important and we try to fulfil them at the earliest. Unfortunately, Drugcarts do not offer priority delivery services at the moment. However, keep checking for new updates on app/website.

Check Order Status From Track Order Page

To check the latest status of your order simply go to the Order Details page. From here, you will be able to view information about your order.

Check Order Status From Order Status Emails/SMS Messages

Status updates are also sent via emails and SMS messages to your registered email id and phone number.

If order is assigned to the vendor for processing, the address can not be modified. Patient can re-order if you have selected a wrong address or need to modify the address.

Yes, you can select the address type as office while placing the order.. The order will be delivered to the selected address within the given estimated time.